Kipling - Rosemont, Illinois

Kipling, una nota azienda specializzata in accessori di moda e valigie, si trova all'indirizzo 5220 Fashion Outlets Way #2255, Rosemont, IL 60018. Il negozio offre una vasta gamma di prodotti di alta qualità, perfetti per chi ama la moda e la comodità in viaggio.

Il numero di telefono del negozio Kipling è 76788325. Il sito web ufficiale, dove è possibile trovare maggiori informazioni e fare acquisti online, è kipling-usa.com.

Le specialità di Kipling includono una vasta selezione di accessori di moda e valigie, tra cui borse, zaini, portafogli e molto altro ancora. L'azienda è nota per la sua attenzione alla qualità, ai dettagli e all'innovazione, offrendo prodotti che combinano stile, funzionalità e resistenza.

Il negozio offre anche diversi servizi di interesse, tra cui la consegna a domicilio, la consegna in giornata, l'ingresso accessibile in sedia a rotelle, il parcheggio accessibile in sedia a rotelle, le visite veloci, l'accettazione di carte di credito e di debito, i pagamenti mobile tramite NFC e l'utilizzo di carte di credito.

Le opinioni dei clienti su Kipling sono generalmente positive, con una media di 4/5 su 75 recensioni su Google My Business. I clienti apprezzano la qualità e la varietà dei prodotti, l'assistenza clienti e il servizio offerto nel negozio.

Recensioni di Kipling

E Brown

5/5

The most helpful staff I've encountered in a while! The manager was so kind and knowledgeable about the products. She helped me examine different carry on bag options, answering all of my questions precisely. Her input was truly helpful, and she ensured I got the best price available on the bag I chose. I was so pleasantly surprised by my shopping experience here -- the staff took an otherwise very stressful situation (bag breaking hours before an international flight) and made everything so much easier. I was in and out of the store in minutes. My last Kipling carry on lasted 17 years and I'm glad that I chose to invest in a new one.

Cristiane N

1/5

The owner/manager (just to help to identify who I'm referring to, she was an Asian woman) was being extremely rude to her own employees in front of everyone and she was also really rude with me. I took a backpack from one place to another to compare with another backpack. There was a lady (a nice one) helping me. I asked for the prices and she said one had a discount of 40% and the other one 60% (she probably got confused and gave me the wrong amounts). I took the one with higher discount and when I went to the cashier this manager/owner said it had only 40%. I just wanted to buy the one with higher discount, so it was just a matter of taking the other one instead. However, that woman said I took the backpack from the 40% area to the 60%, kind of accusing me of doing this on purpose, which is rude to say the least.
If you really want o buy something from Kipling, just go to another store or purchase online to avoid a horrible experience.

Francesc Borrull

5/5

Super super SUPER CUTE!
My wife comes here all the time, and we always find the perfect gift for family and friends.
The purses are very cute, and the store, although small, is very clean very well put together, and the staff always looks like they will go the extra mile to try to help the customer.

Tortiserou Chong

1/5

First, the review has nothing to do with the products itself, which it is merely for the service that I have experienced in this outlet. Honestly, I should have just given no stars at all and the one star is meant for another sales girl that was more polite and professional. I was helping my friend to check for the bags she wants, and that I took photos to show her. Then one of the ladies came to me and told me off, "claiming" (I'm using the POLITE word) that I was not going to buy which before that she has already spoken rudely to me. I have told her really clearly that I was going to buy and yet she chased me out of the store in front of many other customers!! I can understand her point of not wanting people just come to mess around with them but, EXCUSE ME? I have told you I'm here to buy and you kept disturbing me and being so rude to me! If its wasn't for my friend that I had to buy those bags for, I wouldn't even pay a penny for it! Also, as a CUSTOMER SERVICE REPRESENTATIVE, she should have been more professional and be more cautious of her wordings! I have been to more high end stores in many places and never encountered such humiliating situation! I couldn't believe such service in such place, what an IMPRESSIVE experience. After the purchase, she did not even apologise for what she had said and done to me, brilliant. GOOD LUCK TO THIS OUTLET, really, BEST OF LUCK!

Any Trejo

1/5

The products are amazing. The employees are terrible, rude, rolling eyes, didn’t want to help us, inpatient. The white woman did not understand that I wanted 2 different color from the same model until her coworker came to explain to her. They are employees, attending customers it is THEIR JOB, if you don’t like it, find a different job please.

Melanie

1/5

The employees at the register didn’t even check to which bag i was getting and gave us the wrong one, later when we called, we explained how we live far and they just kept saying to come back to the store as if we live close.

Chimgee U

1/5

Unprofessional customer service. I bought a back-bag and they switched it by totally different bags. When I call them back but they just said sorry. Their sorry not gonna cover my time and money.

Elvia TM

5/5

En esta fecha 13 septiembre 2023 tienen muy buenas ofertas, la verdad vale la pena comprar si necesitas algo y si no la necesitas pues comprala para regalar, están super