Michael Kors Outlet - Elizabeth, New Jersey

Andrew Seidenfeld

I like being treated like royalty. Who knew? I'm just a regular normal guy who works for a living and I didn't know what I was in for when I innocently asked if they had men's jeans in black in stock. I expected someone would just silently point me in the general direction and walk away, but no, they brought me to the rack and asked what size I was, and then they actually looked for my size and handed me the garment and then showed me where their fabulous dressing room was. (It fit.) I said I saw the Black Friday signs indicating 50% off, and then an additional 25% off jeans, and they guy whipped out his calculator and told me exactly what the purchase price would be. I was floored. I asked the next salesman I approached, Julio, if they had black chinos in the same size and I got the same treatment, except it wasn't on display, and they went into the back of the store and found what I was looking for and brought it to me. Unbelievable. I bought both pairs of pants at Michael Kors Outlet Jersey Gardens -- Men's, in Space 2220-A which is not on Google Maps, but it's a few steps away from this retailer I am reviewing in Space 2018. This was on the hectic and chaotic Black Friday weekend of 2024, and all the salespeople in all the other stores I visited this day were sullen, helpless and sad so I have to applaud the Michael Kors employees who all were so pleasant and professional and courteous. Bravo. 5 stars. I'll be back.

Theresa Crescenzo

Love this store. The store is fully stocked with a great selection of purses, wallets, and jackets. The staff is friendly and helpful. Found exactly what I wanted within minutes. Would love to buy everything but budgets don't allow for that. I will return and recommend to all .

Silvana Ribeiro

Fui atendida pela Fiona e ela foi maravilhosa.

Os preços são excelentes se comparados aos do Brasil. As bolsas mais baratas custavam 59 dólares e quando mais vc compra, mais descontos. Ganhei 20% de desconto.

Cheguei a procurar a marca em outras lojas, mas eram muito inferiores às da loja da MK. Vale a pena comprar direto neste outlet da MK.

M O

I’ve shopped at this store over the years however yesterday I had the worst experience ever in the store.

The staff were terrible and clearly profiling customers. The staff member would not give us time to look around and shop before making a decision. Every 2 steps and she was right behind.

When we finally made the decision other customers were given their items to go to the check out line and ours was put behind the register.

Michael Kors need to look at whoever is training their staff and the customer experiences. The 2 stars are for the selections

Carmen

A bad experience with the store staff. We bought a bag and when we got to the hotel and opened it, we saw that it wasn't the one we had ordered; they had given us a different color. We called the store to see if they could offer any solution, and they told us the only solution was to return to that store to exchange it. We asked for another alternative since we were two hours away, and because we were on vacation, going back there would mean missing all the excursions we had scheduled and paid for that day. Additionally, we felt that it was their mistake for giving us the wrong product. In a very rude manner, the store manager, Celine, repeated that there was no other solution and that we had to return there. Finally, we called another Michael Kors store, and a very friendly guy helped us by offering other solutions. It's also worth nothing that while we were shopping, they were hovering over us the entire time, not allowing us to browse the store peacefully. In short, the staff's treatment was terrible.

Michelle Montalvan

I want to express my utmost appreciation for the outstanding service provided by Nicole. She went above and beyond to ensure my purchase experience was smooth and hassle-free. When the items I needed were out of stock, Nicole didn't just stop there she took the initiative to contact another store and ensure I was able to get my items. Her dedication and resourcefulness truly made a significant difference.

Nicole's exceptional efforts and proactive approach transformed what could have been a frustrating situation into a seamless and positive experience. She exemplifies what it means to provide top-notch customer service. Thank you, Nicole, for your amazing work and for going the extra mile. You are truly an exceptional coworker!

Kalpesh Patel

It's one of the best place for woman gift. Right now they have very good promotion is going so it's crazy busy. Staff is very friendly and helpful also almost all items are available in stock. Lots of choices and options from mid to high range of products and price. I highly recommend this place for gift or personal use. We bought few different ladies hand bags ? and few gets volet. Best time to get a chance to buy with amazing price discounts. Mall is full of free parking ?.

Justin Karine

This 5 star goes to LEO ! Omg this guy..!! We're a Canadian family that went on vacation and stayed at the hotel across. We went in for a pair of shoes and chatted with Leo while he helped us out with sizing. I left that store with 2 pairs and i just had to come back the following week of our trip and asked for Leo again ! Left with a happy purshase of another pair of shoes, purse and matching wallet ! Thanks Leo for the amazing service and hope to see you again this summer 🙂