Donna Moda - Westwood, New Jersey

marlene frankel

One star is far too many for this disgraceful establishment. Anna is a rude, lying, miserable, unprofessional and insulting business owner. I am completely shocked at how she is still in business. She definitely does not deserve to be and should definitely not be allowed to deal with the public.
I am writing this review on my mother's behalf. She bought a custom made gown for $3600.00 for my son's wedding. One week later my mother called to say I was coming into town on a Monday from out of state and she wanted me to see the dress. Anna promised she would be in. We drove 45 minutes to the store. It was closed. When we called the next day, she barely apologized. The next week I arrived again, we went to see the dress and explained that my father had become ill and we had to fly to Florida sooner than expected. Anna said she was very busy and couldn't complete the dress in 2 weeks. We asked if she could just give us whatever was ready and we would have the dress finished in Florida. The dress wasn't even started. She shipped the finished product to Florida. The dress was huge. My mother had lost at least 5 lbs. So the fitting was completely inaccurate. She went back to NJ the next week. She showed Anna the dress and they refitted her and told her to come back 3 days later. When my mother got there Anna said, the seamstress forgot to alter the dress. My mother waited in the shop for over 2 hours for the seamstress to complete the dress. Finally the dress was complete. My mother left the store and 15 minutes later Anna called and said she forgot to put the bra she had purchased for the dress in the bag. My mother turned around and got it. I can go on and on about how rude Anna was throughout this entire process but the bottom line is the day of the wedding all of the seams came loose. My mother couldn't walk or sit and there were large holes all over the dress. Anna should be ashamed of herself!

Deborah Celentano

Let me tell you why I love Donna Moda Boutique:
First of all, if you are looking for a beautiful dress or gown, save yourself time and aggravation going from store to store. Once you visit this boutique, you won't want to go anywhere else. The owner's name is Ana. Let me just say, I first discovered her store eight years ago and bought my gown for my Daughter's wedding there. I just bought my last dress there for a wedding I attended, and it was a killer dress. Ana who is the designer as well, is a wonderful person who will make sure you look as beautiful and elegant as possible. Her seamstresses are very pleasant as well. I could keep on expressing how pleased I am that I am fortunate to have found her boutique. I encourage anyone looking for that special dress to visit her store.
Thank you Ana and your staff for making another occasion Ii had attended become extra special.

Princess Faraj

I was referred to Donna Mod from a friend of mind who bought her mother of the groom gown. I was looking for something unique, sexy but not revealing, something appropriate for my occasion. She told me how happy she was to find Donna Moda, and it was worth traveling from New York city. I am very happy to have gone there for my special occasion gown! what AMAZING! EXPERIENCE... excellent customer service. I was delighted to work with Anna, and create exactly what I had in mind.

Ellen Samra

One star to too much for this horrible place. In December, I placed an order for a gown for my daughters wedding in May .The dress was $4100 which I was willing to pay for something special. Three weeks before the wedding I was still being given the run around that the fabric has not come in yet. I called her for one week straight and she never returned my phone calls. I finally came in with my husband and Anna the owner said "well you must be really worried" I was so upset and angry and she kept blaming me and saying she never has had problems before and will get the dress made in time. By this point I was beyond believing anything she had to say, and I found out thru a friend of mine ,that her friend also had a similar problem with Anna and never wore the dress because she was unhappy with the way it came out. I decided to buy another dress in case they did not finish the dress. Finally 2 weeks before the wedding the fabric came in and now she needed to put the beading on the dress. I had asked her many times to show me some choices on the beading since I wanted it very simple. She kept telling me not to worry. Now two weeks before the wedding I had no choices on selections and she was annoyed that I did not like these huge ugly beads she was trying to put on the dress.
It finally came to a big fight and she told me to buy the beads myself.
The next day she called me to say she would put the lace with beading
on the dress for no additional charge. She had tried to charge
me $500 more for this lace earlier that week. The dress was delivered to me before the wedding but the stress getting to this point was beyond belief. Anna is the most rude, nasty and unprofessional business women I have ever met. Save yourself a lot of grief..DONT SHOP HERE.
Ellen Samra
May 11,2016

BTW-As I was going start the post, I noticed another posting from another customer that was very similar to what happened to me....Beware of Donna Moda...

larissa marci

What a gorgeous dress I bought for my daughter's summer wedding. Everyone was complimenting how beautiful I looked in this stunning gown. Certainly didn't feel like an old mother of bride with this stylish dress. Thank you Ana for all your help with all my problem areas and all your prefect suggestions. It's was a prefect fit!

Patty Annunziata

Horrible experience. Anna took $450 plus $20 for shipping to make a dress for me in December and it's now April and I still don't have the dress. She told me on at least five different occasions that it was ready. Once I drove 45 minutes to get there and when I got there she told me that it had a hole in it and she had to start all over again by purchasing new fabric. Then a month later she wasn't returning my phone calls and lied and told me that she was first going to NYC that Sunday to buy more red fabric. Promised to send it to me within 2 weeks. In two weeks I called and she said that a fabric company just sent the fabric and I'd have it by the following Tuesday. That Tuesday I called and she again wouldn't return my calls. Someone in her shop then answered the phone at 5:00 and said that they promised to overnight it to me by today. It's April 16th and still I don't have the dress. Anna is dishonest as the day is long . Once when I was in the store someone called and told her on the phone that she was a liar and copied a dress that she claimed was her design. I just called to file a fraud complaint against her with American Express. She has no conscience and the one outfit that I did buy in December took 3 or 4 weeks to be shipped and she lied about the tracking information, she used US Postal Service and told me that it was going to be delivered on a certain date which was not available through her shipping method. Nightmare to deal with!!!

Monica Vargas

Beautiful, exclusive dresses and very pleasent atmosphere. Professional and helpful service.
Everyone at my son's baptism complimented my dress. I highly recommended Donna Moda.

Nicole Salerno

This place has gorgeous dresses but the service is horrible. The seamstresses are incompetent and Anna is extremely unprofessional and rude. I am dumbfounded as to why her doors are still open for business. Take my advice and go to another store where they actually care about getting your dress to you on time and have skilled seamstresses.